What Our Partners Say

Pilothouse is the most engaged partner we’ve had yet, with everyone on the team being tuned into our needs and working towards our goals. When we switched to Pilothouse, our ROAS went from less than 1.0 to 4.5 almost instantly, and it's been successful ever since.

Pilothouse is deeply integrated into every single part of our process, from idea conception to channel strategy and execution, making them an invaluable partner.

Working with Pilothouse, we've grown 41% year over year in top-line sales, which is really exciting for this brand.I feel like the Pilothouse team is an extension of our own team. Since we have a very small team here, it’s really nice to look forward to our weekly calls and genuinely enjoy talking to the people on the Pilothouse team. They share both our wins and our frustrations, and they’re equally invested in our success. They constantly go above and beyond.

The level of thoroughness and speed with which Pilothouse executes feedback is unreal. They're in tune with what's going on with our consumers, they read the reviews, they see the news, they subscribe to our emails. I really feel quite astounded at the level of team integration into the Anyday team that Pilothouse provides.

With Pilothouse, our cost per sale is 25 to 30% better than with the other marketers we’ve worked with prior. The insights they had, sharing those insights with us, how impressive they were and how they carried themselves and presented themselves really blew us away. The people we knew were going to be on our campaigns were of a different caliber than what we’ve had before. Pilothouse truly moves the needle, and they win when we win.

The Pilothouse team feels like they are a part of our team, and we haven't been able to say that about other partners before. From a revenue perspective and from a profit margin perspective, we've doubled year over year since we've been with Pilothouse.

Pilothouse transformed our Amazon strategy, driving significant growth and efficiency improvements. Their detailed approach to PPC and listing optimization made all the difference. Pilothouse remains as attentive as they were from day one. Their consistent weekly check-ins and comprehensive reports keep me informed and confident in their ongoing support.

Once we brought on Pilothouse, we got our returns in the 100K+ a month range on Amazon. They took us from a 3-4 ROAS to close to a 10 ROAS

Pilothouse is great. Their creative process is amazing to see month over month. The quality and volume of content they provide is impressive. When you spend as much as we do, you need fresh creative all the time. If you aren't working with Pilothouse yet, you're missing out.

I was very, very apprehensive, of taking our Email out of house, and giving it over to Pilothouse. But, I can gladly say its been one of the best decisions we’ve ever made.

I'm a huge fan of the DTC podcast. While we were in the process of considering agencies, we listened to an episode about Email marketing, and then everything just clicked. We were looking for an agency, and here was the answer. I've been listening to these people talk for a year, and it finally clicked that these are the people we want to work with. And I'm so happy with it. Seriously, if you're considering working with Pilothouse, look no further you're in excellent hands. Everyone is so involved in making your brand grow and seeing you succeed. It's truly heartwarming.

With other agencies, it’s not even about the performance or results, but more about how they operate. I’ve never worked with an agency that has separate teams for Google, Facebook, TikTok, and Email etc—all specialized and working together. We have a really big team, and that’s been great. That was another problem we had with other agencies: just one account manager handling everything. All the pressure falls on that one person to manage the entire ecosystem, and it just doesn’t work. For someone whose goal for their brand is growth and scaling as the number one priority, Pilothouse is definitely the way to go.

We really wanted to start on TikTok, but we were struggling with getting the right creatives and also with optimization. Being a jewelry brand, we always felt like it was the right place for us to be but it's so time-consuming to get the right creative, test new audiences, and optimize. Our main goal was to prove that TikTok was a platform we could use and an acquisition channel we could actually leverage. Because TikTok is a platform that changes so quickly, you need to adapt fast to trends. It was really stressful for us trying to always stay on top of the trends and figure out what we could do. Working with Pilothouse has definitely given us proven results and methods that make us feel more comfortable optimizing and increasing budgets, now it’s like a war between channels to see who gets the budget. Pilothouse has also brought us new ways of approaching creative, and that has been really exciting for us.

Before partnering with your team, we knew where we wanted to go, but we just didn’t have the bench strength or the team to get there. Everything we were doing was taking weeks—sometimes months—and that was the frustrating part as the online market moves so quickly. We were a small team, getting small wins along the way, but we weren’t set up to scale. Bringing on Pilothouse, the goal was really to be able to test, learn, scale, repeat—Pilothouse helped us test a lot of different angles and copy. It has felt like a real partnership, where we are both shooting for the same stars—hustling, testing, messaging back and forth with constant ideation. Over that time, we doubled our AOV, which was huge for us. With the Pilothouse team, everything became so much more efficient. Ideating on a Monday and launching by Wednesday—it’s been a pretty great cycle.If we’re winning, we’re winning together. And that was really important for me.

What's unique about Pilothouse is it works more like an internal team than it does an external team. Anyone considering working with Pilothouse: the retention rate is ridiculously high, and they know the brands they work with very well because they've been with them for years. That's the differentiator with Pilothouse.